Terms and Conditions

1. Acceptance of Terms

By using our services, you agree to these Terms.

2. Services

We provide educational programs and may modify or discontinue them anytime.

3. User Obligations

Provide accurate information, use lawfully, and do not misuse content/systems.

4. Payments & Refunds

All fees must be prepaid. Refunds follow our Refund Policy.

5. Intellectual Property

All content is owned/licensed by Prolearnz. No reproduction without consent.

6. Limitation of Liability

We are not liable for damages from use or inability to use our services.

7. Third-Party Links

We are not responsible for external websites.

8. Termination

We may terminate access for violations.

9. Governing Law

Governed by laws of India. Disputes resolved in Kolkata, West Bengal, India.

10. Updates

Terms may be updated with changes posted here.

Refund & Cancellation Policy

1. Enrollment & Payments

Payments are required in advance via secure gateways.

2. Cancellations by Participants

7+ Days Before Start: Full refund (minus fees).
Within 7 Days: Partial refund (at discretion).
After Start: No refunds.

3. Cancellations by Prolearnz

If we cancel, participants may choose a full refund or transfer to another course.

4. Refund Processing

Refunds are processed in 5- 7 business days (bank charges deducted).

5. Non-Refundable Items

Registration fees and customized training/workshops (special terms apply).

6. Transfers & Substitutions

Participants may request transfer to another course or nominate substitutes.

Contact Us

Email: shanoli@prolearnz.com
Phone/WhatsApp: +91 9875586105

Registered Office: [Paste the exact physical address listed on your business bank statement or MSME certificate].
Website: www.prolearnz.com